Privacy Policy
This Privacy Policy describes how LipoEdge (“LipoEdge,” “we,” “us,” or “our”) collects, uses, and protects information when you visit www.thelipoedge.com (the “Site”) or interact with our enquiry forms, newsletter, and related services.
Information We Collect
We may collect the following categories of information:
Information You Provide Directly
When you submit an enquiry through our Raw Material Support, Formulation Support, or Technology Transfer Support request forms, we collect details such as your first name, last name, email address, phone number, company or organisation name, target application (Pharmaceutical, Nutraceutical, Cosmeceutical, or Other), and any project brief or message you provide.
When you subscribe to our newsletter, we collect your email address.
When you contact us directly by phone or email, we collect the information you choose to share during that communication.
Information Collected Automatically
When you browse the Site, we may automatically collect Usage Data, including your IP address, browser type, pages visited, time spent on pages, and referring website, generated through cookies and similar technologies. Further detail is provided in our separate Cookies Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your formulation, raw material, or technology transfer enquiries and route them to the appropriate technical team
- Communicate with you regarding your enquiry, including by email or phone
- Send newsletter updates on liposomal innovations and product launches, where you have subscribed
- Maintain and improve the Site’s functionality and content
- Comply with applicable legal and regulatory obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
- Internal teams responsible for evaluating and responding to your formulation or technical enquiry
- Service providers who support our website hosting, form processing, or email communications, under obligations to protect your data
- Authorities, where required by applicable law or to protect our legal rights
Data Retention
We retain enquiry and contact information for as long as necessary to respond to your request, maintain our business relationship, and comply with applicable legal, accounting, or reporting requirements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of the data we hold about you, and the right to withdraw consent for newsletter communications at any time by using the unsubscribe option or contacting us directly.
Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
The Site contains links to our social media profiles (Facebook, Instagram, LinkedIn, X, YouTube). We are not responsible for the privacy practices of these third-party platforms, and we encourage you to review their respective privacy policies.
Children’s Privacy
The Site is intended for business and professional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: info@thelipoedge.com
Phone: +91 33 4025 1500
Address: Suite No. 804 & 805, AG-112, Sector-II, Baisakhi, Salt Lake City, Kolkata – 700091, India